Richard: Hello. Is Jeff there?
Kelly: Who´s there?
Richard: My name is Richard.
Kelly: Oh, hi Richard. Hang on, I´ll go and get him.
Jeff: Hi Richard. Have you got time? If you want, we can to make an appointment.
Richard: OK. What do you do later?
Jeff: Nothing, so I can be in Bristol Pistol at eight. What about you?
Richard: It can be. So, at eigth.
Jeff: OK, I am looking forward. Bye.
Richard: Hello. Richard Swainston.
Homer Bings: Hello. Can I help you?
Richard: Yes, I´d like to speak with Ian Wantson.
Homer Bings: Hold on, please, I´ll try to put you throught.
Ian Wantson: Ian Watson.
Richard: Hello, it´s Richard Swainston. I call you about problem with our programme that we installed you.
Ian Wantson: Oh, yes. When you can come to us? Are you available tomorow?
Richard: Yes I can come. So, tomorow at eleven?
Ian Watson: OK, thank you for ringing. See you tomorow.